Return policy

This Return Policy has been prepared to explain the return and exchange conditions applicable to purchases made through our website. Customers who shop on our website are deemed to have accepted the terms stated in this policy.

This policy has been prepared in accordance with the relevant applicable legislation and may be updated as necessary.

Our Return Policy explains how the return and exchange processes for products purchased by our customers will work. Our goal is to provide a fair, transparent, and understandable process for both our customers and our business.

Products purchased through our website can be returned or exchanged within a specified period from the delivery date. Return and exchange processes are evaluated based on the condition of the product and the type of order.

• Customers can request a return or exchange within 14 days of receiving the product.

• Returned products must be unused, undamaged, and in their original packaging.

• Returns and exchanges are not accepted for products that are custom-made, prepared to size, or made to order.

• Return shipping costs are the responsibility of the buyer.

• Once the product reaches us, it will be inspected, and if found to be suitable, the return process will be initiated.

• For approved returns, the product price will be refunded to the customer via the payment method used. Delays caused by the bank or payment provider are not the responsibility of our company.